Get help from the ProTickets support team

Get help with ProTickets ticket reselling platform. Contact our support team for technical assistance, account questions, and platform guidance.

Need help with your ProTickets account? Our support team is here to assist you with any questions about the platform, your subscription, or your ticket reselling workflow. Whether you need technical assistance with the dashboard, help setting up your presale codes, guidance on using the Data Explorer for secondary market analytics, or have billing questions about your Pro or Premium plan, we are ready to help. ProTickets supports ticket brokers across North America with tools covering over 150,000 primary market events and 120,000+ secondary market listings. Reach out through the contact form below and our team will respond as quickly as possible. For immediate community support, Pro and Premium members also have access to our private Discord where experienced brokers and team members can assist in real time.

Common topics our team helps with include account setup and onboarding, subscription management and billing, Chrome extension installation, presale code organization, Data Explorer navigation, buying calendar configuration, and understanding secondary market analytics. We typically respond within 24 hours on business days. If you are experiencing an urgent technical issue, please include your account email and a detailed description so we can resolve it as quickly as possible.