How to Connect Outlook & Hotmail to the ProTickets Inbox (One-Click Microsoft Sign-In)

The ProTickets Inbox reads verification codes and presale codes straight from your email accounts, so you never miss an on-sale because a code was buried in your inbox. Outlook and Hotmail connect a little differently from Gmail and Zoho: Microsoft has retired app passwords and basic IMAP for personal accounts, so ProTickets uses secure Microsoft sign-in (OAuth) instead. That means no app password and no IMAP settings to copy: you authorize once, and ProTickets reads your mail through Microsoft's official, read-only API.

Outlook and Hotmail Use Microsoft Sign-In, Not an App Password

Gmail and Zoho connect with an app password over IMAP. Microsoft personal accounts (outlook.com, hotmail.com, live.com, msn.com) no longer support that, so ProTickets connects them with OAuth:

• You never share your password with ProTickets. You sign in on Microsoft's own page.
• Read-only access: ProTickets only requests permission to read your mail (Mail.Read), nothing else.
• Revocable any time from your Microsoft account, without changing your password.

Step 1: Open the Inbox and Add an Outlook/Hotmail Source

• Open the Inbox in ProTickets and go to the Emails tab.
• Click Add source and choose Outlook / Hotmail as the provider.
• Already have the account in your Accounts list? Just click the connect link on that row instead.

Step 2: Authorize with Microsoft

• Click Authorize with Microsoft. A Microsoft sign-in page opens in a new tab.
• Sign in with the Outlook/Hotmail address you want to connect. The email is pre-filled for you.
• Approve the consent screen ("Maintain access to data you have given ProTickets"). This grants read-only access to your mail.

Microsoft sends you back to ProTickets automatically, and the mailbox now shows as Active.

Step 3: Sync and Start Receiving Codes

• Click Sync to pull your latest messages. ProTickets keeps the token and refreshes it for you, so you only authorize once.
• New codes appear in the Email codes list, tagged by sender, with a one-click copy button.

When you connect an Outlook mailbox, ProTickets also surfaces it in your Accounts list automatically, marked Active, so your accounts and your codes stay in one place.

What the ProTickets Inbox Does With Your Outlook Mail

• Pulls codes automatically: verification and one-time codes and presale codes from Ticketmaster, AXS, SeatGeek, StubHub, Vivid Seats, and more.
• Checks the right folders: it also scans Junk and other folders where ticketing codes often land, so nothing slips through.
• Keeps only what matters: messages without a code or link are discarded after the sync, so your view stays clean.
• Stays secure: the access token is encrypted with AES-256, refreshed only at sync time, and never logged. ProTickets never stores your Microsoft password.

FAQ

Do I need an app password for Outlook or Hotmail?

No. Microsoft retired app passwords and basic IMAP for personal accounts. ProTickets connects with Microsoft sign-in (OAuth) instead, so there is nothing to copy or paste.

Is my password safe?

Yes. You sign in on Microsoft's own page, so ProTickets never sees your password. ProTickets only receives a read-only token, which is stored encrypted and can be revoked any time from your Microsoft account security settings.

Which Microsoft addresses are supported?

Personal Microsoft accounts: outlook.com, hotmail.com, live.com, and msn.com.

My code is not showing up. What should I check?

Make sure the mailbox shows Active, then click Sync. The Inbox also scans Junk, but a brand-new message can take a moment to arrive, so sync again after a few seconds.

Conclusion

Outlook and Hotmail are among the most popular mailboxes for buyer accounts, and connecting them takes one click: authorize with Microsoft, sync, done. No app password, no IMAP fiddling. Connect every Microsoft mailbox you use for on-sales and let the ProTickets Inbox surface the right code at the right moment so you can act first.